28 January 2020, La Di Da Interiors, Luxuries & Gifts has won the Feefo Gold Trusted Service award, an independent seal of excellence that recognises businesses for delivering exceptional experiences, as rated by real customers.
Created by Feefo, Trusted Service is awarded only to businesses that use Feefo to collect genuine reviews and insights. Businesses meeting the high standard, based on the number of reviews they have collected and their average rating, receive the award. A highly-valued badge of approval, this accreditation remains unique, as it is based purely on the interactions with real customers. As all reviews are verified as genuine, the accreditation is a true reflection of a business’s commitment to outstanding service.
Feefo have given Gold Trusted Service awards to businesses who have collected at least 50 reviews between January 1st 2019 and December 31st 2019, with a Feefo service rating of between 4.5 and 4.9
Steph Briggs from La Di Da Interiors commented: “We’re very excited to receive this award from Feefo because it’s based on the feedback of real customers, who are the most important judges of all. It recognises how hard we work to give all our customers the best possible experience. The team at La Di Da Interiors are fully committed to the highest quality of service, so it’s important for us to listen, understand and respond to all our customers. The beauty of Feefo is that it enables us to consistently improve, so we’re looking forward to another successful year.”
Congratulating La Di Da Interiors on winning this year’s award, Steph Heasman, Director of Customer Success at Feefo, commented: “The Trusted Service award has always been about recognising companies that go way beyond the norm in customer experience and generate great feedback from happy customers.
“This year we’ve been delighted to see so many companies using Feefo to provide outstandingly high levels of all-round service – it’s what Feefo is all about. We help our clients give their customers the best experiences possible. I’m confident we’ll see more success from businesses partnering with us throughout 2020.”
Feefo is a reviews and customer insights technology company that provides businesses with the tools to collect real, purchase-verified reviews and insights. Working with over 3,500 clients, Feefo ensures that all feedback is authentic, by matching it to a legitimate transaction, in order to increase consumer confidence and enable businesses to make smarter business decisions.
Feefo is a disruptive global technology company empowering brands to make smarter decisions and improve consumer experiences by leveraging the full potential of real customer reviews.
Feefo’s cutting-edge review platform is trusted by more than 3,500 brands including Next, Vauxhall, Iceland, Mazda, Expedia, Michael Page and JCB, who rely on it to supply smart insights that transform their ability to market, sell and build more rewarding relationships with customers.
A trusted partner of Google, Feefo’s technology and consultancy team possesses unique expertise and business insight, enabling brands to employ cutting-edge innovation that optimises the delivery of digital marketing and advertising.
Please visit: www.feefo.com
About La Di Da Interiors
La Di Da Interiors was founded in 2011 in Andover, by Interior Designer Steph Briggs & ‘Creative Significant Other’, husband Stu.
Their Award-Winning bricks and mortar store and online business brings beautiful homewares, gifts and interior pieces that you simply can’t live without or find on the high-street; enabling you to transform your house into a home.
Steph has handpicked all the items you will find in store and online. From seasonal scarves and bags, everything you need for fine dining (be it a picnic or formal dinner party), wicker baskets for logs, pure new wool throws, or the perfect present for friend that has everything. Their mission is to offer the most unusual, quirky and fabulous items on the planet, without compromising the planet (They try to champion their sustainable ethics as much as possible with their chosen collections).
Up-cycling pre-loved vintage furniture is a signature talent of Steph’s. When she’s not crafting a beautiful one-off addition to your home or working on painting a commissioned piece of work, Steph can be found sharing her talent and expertise in our numerous furniture makeover workshops.
La Di Da is a certified Andover Plastic Free Business Champion and an avid supporter of local producers and craftsmanship. Whether you’re an eco-shopper searching for artisan small-batch gin, bamboo coffee take-out cups, recycled plastic bottle, designer shopper bags, reusable beeswax wraps or just searching for something a little different, our family-run business is a great starting point!