A brand new on-demand bus service has launched in the northern Test Valley, aiming to provide more affordable and flexible transport for residents in rural areas.
Funded by Hampshire County Council and operated by Community First, the Connect Transport on Demand service links communities across Andover, Stockbridge, Conholt, and numerous surrounding villages. With over 350 designated stops in the SP10, SP11, and SO20 postcode areas, the service brings increased connectivity to areas traditionally underserved by public transport.
Unlike traditional bus services, Connect offers no fixed route or timetable. Instead, passengers can book a minibus in advance using a mobile app or by phone. The buses adapt to each booking, collecting and dropping off passengers anywhere between designated stops.
The new service offers residents better access to:
- Andover Town Centre
- Andover War Memorial Hospital
- Andover train and bus stations
Tim Houghton, Chief Executive of Community First, said:
“We are delighted to bring this service to the northern Test Valley, where public transport options have often been limited. This service allows people to book a journey when they need it, reducing the need for fixed routes and providing a more responsive, environmentally friendly transport solution.”
Service Details:
- Operating Days: Monday to Saturday (excluding Bank Holidays)
- Operating Hours: 7am to 7pm
- Accessibility: Wheelchair-accessible vehicle and service dog-friendly
- Fares: £2.50 to £5.00 per journey
- Children: Up to two children under 5 travel free with a fare-paying adult
Who can use it:
- Anyone over the age of 10 can use Transport on Demand by themselves.
- Under 10s must be accompanied by somebody over the age of 10.
- You must be 13 or over to book a journey through our app.
- Those aged 10 to 12 must call to place a booking.
- Journeys are on a first-come, first-served basis, so please bear this in mind when booking.
- Bookings to and from schools cannot be accommodated.
How to Book:
- App: Download the ‘Book a Journey’ app
- Phone: Call 0333 015 1271 (Mon–Fri, 9am–4pm)
- Booking Window: Up to 3 days in advance