Residents in Andover and across the Test Valley are being warned about a rise in rogue traders exploiting members of the community – particularly elderly and vulnerable individuals.
Police and Trading Standards have issued guidance after an increase in unsolicited visits by individuals posing as builders, roofers, and maintenance workers. These individuals often pressure residents into paying for unnecessary or poor-quality work, sometimes at inflated prices, or with threats and intimidation.
Residents are strongly advised not to agree to any building work offered as a result of a cold call or uninvited visit.
Key advice to protect yourself and others:
Doorstep crime and rogue traders:
- Never agree to work from someone who knocks unexpectedly.
- Never pay upfront – especially in cash.
- Obtain three written quotes before choosing a trader.
- Use a recommended and verified trader from www.buywithconfidence.gov.uk.
- Consider setting up a No Cold Calling Zone. Find out more at www.hants.gov.uk/business/tradingstandards/consumeradvice/community-support.
Bogus callers and distraction burglary:
- Use a door chain or spyhole before answering the door.
- Keep front and back doors locked.
- If in doubt – don’t open the door.
- Genuine callers will always be happy to show ID and wait while you verify it independently.
- Call 999 if you feel threatened or in danger.
Watch out for other common scams:
Phone scams:
- Your bank or police will never ask for your PIN, request your card, or ask you to withdraw money.
- Never share personal details over the phone.
- Report scams to Action Fraud at www.actionfraud.police.uk.
Text and email scams:
- Never click on links or open attachments in suspicious texts or emails.
- Forward scam texts to 7726
- Forward scam emails to report@phishing.gov.uk.
Postal scams:
- Do not send money or personal details to unsolicited mail.
- Ask a friend or family member to help if you’re unsure.
- Register with the Mail Preference Service at www.mpsonline.org.uk.
If you see any suspicious activity or believe someone is being targeted:
- Call 101 to report to police.
- In an emergency or if a crime is in progress, call 999.
You can also sign up for crime alerts from Hampshire Police at www.hampshirealert.co.uk.
Please help spread the word to friends, neighbours and relatives – particularly those who may be more vulnerable to scams and rogue traders.