A major power cut has left much of the Augusta Park estate in Andover without electricity this evening (Tuesday 21 October).
Residents on both the north and south sides of Smannell Road reported losing power shortly before 7.45 pm, with even the streetlights currently out.
At the time of writing, only battery-powered Christmas lights and emergency stairwell lighting in some blocks of flats remain on.
The cause of the outage has not yet been confirmed, but Love Andover has contacted GTC Power for further details, including when power is expected to be restored.
The company said:
“GTC are aware of a High Voltage incident on our electricity Network. GTC do not currently have an estimate time of restoration due to ongoing investigations.”
Further updates will be available at GTC Incidents Page.. For status updates please visit www.gtc-uk.co.uk/live-incidents
We’ll update this story as soon as more information becomes available.
GTC Update 22:20
Engineers are now on site and working to fix the issue in your area – we do not have an estimated time of restoration yet, but we’ll update you once we know more.
Some homes might not be affected right now, but we may need to briefly switch off power to a few more properties to complete repairs. If this is required, we’ll let you know as soon as we have a timeframe. In the meantime, if you do have electricity, we recommend charging your phone, boiling the kettle if needed, and keeping your fridge and freezer doors closed, just in case.
Further help and advice can be found on our website under ‘Power Outages – help & advice’. For status updates please see https://www.gtc-uk.co.uk/live-incidents/
GTC Update 00:25
Engineers are now on site and working to fix the issue in your area. The estimated time of restoration is currently 22 October 2025 01:30 – we’ll keep you updated with any changes.
Some homes might not be affected right now, but we may need to briefly switch off power to a few more properties to complete repairs.
If this is required, we’ll let you know as soon as we have a timeframe. In the meantime, if you do have electricity, we recommend charging your phone, boiling the kettle if needed, and keeping your fridge and freezer doors closed, just in case.
Further help and advice can be found on our website under ‘Power Outages – help & advice’.
Customers can obtain further updates from [www.gtc-uk.co.uk/live-incidents/]www.gtc-uk.co.uk/live-incidents
GTC Update 03:00
We would like to apologise for the disruption caused by the earlier outage. All customers should now be restored. The interruption was due to a High Voltage incident on the electrical network.
If your power has not been restored, please check your consumer unit for any switches that may have tripped. Should you still be experiencing issues please contact us on 0800 032 6990.