Community Isolation Help Group

Advice on keeping warm in Andover

Cold weather advice from Hampshire County Council

As the weather turns colder, here are some easy tips to follow from the NHS on keeping warm and well,…/healthy-body/keep-warm-keep-well/

Councillor Judith Grajewski, Hampshire County Council’s Executive Member for Public Health, said, “Hampshire is expecting some cold weather over the next few days and so it’s really important we keep ourselves safe and warm – particularly so, for those who are vulnerable and heeding the Government’s call to ‘stay at home’. There is plenty of information and advice available to help people to keep warm, and practical support, for those struggling to heat their homes. Please also look out – in a COVID-safe way – for any neighbours who may be shielding or unable to get out due to the weather.”

Please also look out – in a COVID-safe way – for any neighbours who may be shielding or unable to get out due to the weather. Those particularly at risk include, babies and very young children (under 5 years), older people (75+ years), people with pre-existing medical conditions such as heart conditions, circulatory disease, asthma, COPD, depression, anxiety, diabetes or arthritis.

Help available

Hampshire County Council’s Hitting the Cold Spots (HTCS) initiative is a county-wide project offering advice and support to people who are having trouble staying warm during the winter, including home visits, help to access funding for heating repairs and replacements and temporary heating. In addition to the practical help available, Hampshire residents can also receive advice about tariff switching and referrals to other services for further help, including ‘safe and well’ visits and healthy living advice.  

Some of the services have eligibility criteria, but the phone advice line is open to all Hampshire residents. The advisors will be able to talk through the best possible solutions for each caller. If you know someone who is struggling to stay warm and well this winter, please signpost them to an advisor on Freephone 0800 804 8601 (Monday – Friday, 9am to 5pm) or email

The Love Andover Isolation Help Group was born out of the needs of people at risk during the Covid-19 pandemic. Initially the Andover Self-Isolation Help Group, we are now proud to be able to assist with practical things like collecting prescriptions, collecting click and collect shopping, getting you to and from the GP or hospital an helping with odd jobs around the home. Click here for further details.