Local News

SCAM: National Insurance calls

Action Fraud Mobile Phone

People in Andover are receiving automated scam calls regarding their National Insurance payments.

Victims have reported receiving an automated telephone call telling them their “National Insurance number has been compromised”.

A member of the Love Andover team received such a call today but couldn’t quite get to record an example of the message for your use.

It is an automated recording.  In this case the criminal’s number was 07779 995481.

Recipients of the fraud call are told to solve their National Insurance (NI) problem and get a new NI number, they need to “Press 1 on their phone”.

This is a scam and Police organisation Action Fraud are warning people in Wiltshire and Hampshire to be aware.

If you are unsure whether a call is genuine, call the Action Fraud team on 0300 123 2040. Please note this number will be charged at your normal network rate.

Once connected, victims are pressured into giving over their personal details over the phone so they may receive a new National Insurance number.

The reality is that they’ve been connected to a criminal who collects personal data and uses them to commit fraud.

Pauline Smith, Head of Action Fraud, said, “We are asking the public to remain vigilant and be cautious of any automated calls they receive mentioning their National Insurance number becoming compromised.

“It’s important to remember if you’re contacted out the blue by someone asking for your personal or financial details, this could be a scam.

“Even confirming personal details, such as your email address, date of birth or mother’s maiden name, can be used by criminals to commit fraud. If you have any doubts about what is being asked of you, hang up the phone. No legitimate organisation will rush or pressure you.”

How to protect yourself

If you receive an unexpected phone call, text message or email that asks for your personal or financial details, remember to:


Taking a moment to stop and think before parting with your money or information could keep you safe.


Could it be fake? It’s ok to reject, refuse or ignore any requests. Only criminals will try to rush or panic you.


If you have provided personal details to someone over the phone and you now believe this to be a scam, contact your bank, building society and credit card company immediately and report it to Action Fraud at www.actionfraud.police.uk or by calling 0300 123 2040. You can also contact CIFAS to apply for protective registration. This means extra checks will be carried out when a financial service, such as a loan, is applied for using your address and personal details, to verify its you and not a fraudster.


About the author

David Harber

David Harber is the founder and Managing Director of Love Andover, including the Love Andover Observer newspaper and 95.9FM Andover Radio. He is a fellow at the Royal Society of Arts and a card carrying member of the Nation Union of Journalists.